CUSTOMER SERVICES

Design Consultation

Let our sales staff assist you in designing the look that you desire for your project. We are very aware of the most recent trends in the design field, including color, texture, and patterns that are current and popular.

Carpet Binding

Create a nice area rug by adding a color-coordinated tape to the edge of any carpet. The tape will give the carpet a finished look and keep it from fraying. Additionally, adding a nice cushion will make it feel soft and warm, and protect the surface under the rug.

Installation Excellence

We offer full installation of all products we provide thru our retail and warehouse divisions. Additionally, we are 1 of 85 nationwide Carpet One dealers that have attained 5 Diamond status thru Installation Excellence. We guarantee the right installation, every time.

Financing Options

We want to make your shopping experience at Carpet One as easy and satisfying as possible. Consequently, we offer a number of different payment and financing options for our customers.

For customer convenience we except Visa, Master Card, and Discover cards. If financing your home improvements is desired, you'll be pleased to know that we've partnered with CitiFinancial Retail Services to provide you with some of the best financing options in the industry. Our regular financing special includes:

12 months no-interest with payment  
Please speak with one of our Sales Associates to outline any current financing promotions available. Applying for credit through CityFinancial is quick and easy. You can even do it securely, from the comfort of your home, online at Carpet One.

Insurance Claims

Loss or Damage to your property: Direct Carpet One has the knowledge and background to help you with your claim, from the initial inspection, through picking the new floor covering, to completion of the project. We can also handle this directly with your insurance agent if so desired.